Last updated: 10/31/2024
Thank you for choosing Codky. We are dedicated to providing quality digital products and strive to ensure customer satisfaction. Please carefully read our Refund and Returns Policy to understand the terms associated with your purchase.
1. Digital Products and No-Refund Policy
All products offered by Codky are digital downloads, delivered instantly upon purchase. Due to the nature of digital content, all sales are final. We do not offer refunds, returns, or exchanges for digital products once they have been downloaded or accessed.
2. Exceptions to Our Policy
While our standard policy does not allow for refunds or returns on digital products, we may consider requests under specific circumstances:
- Technical Issues: If you experience technical issues that prevent access to the product, please contact our support team within 7 days of purchase. We will make every effort to resolve the issue.
- Non-Delivery: In cases where you did not receive the digital product (e.g., confirmation email was not delivered), please reach out to us. We will verify the purchase and provide access as necessary.
3. Compatibility Disclaimer
Codky is not responsible for issues related to compatibility with the customer’s hardware, software, or system configurations. We strongly recommend ensuring compatibility with the specifications provided before purchase. Refunds will not be issued due to compatibility issues.
4. License of Use and Prohibited Redistribution
All digital products purchased from Codky are licensed solely for personal use. By purchasing, you agree not to:
- Redistribute, resell, or share the products
- Use the products for unauthorized purposes or on multiple devices, unless explicitly allowed by the license terms
Violations of this policy may result in license revocation and legal action.
5. Acceptance of Policy
By completing a purchase on Codky, you acknowledge that you have read, understood, and agree to this Refund and Returns Policy. It is the customer’s responsibility to review this policy prior to purchase.
6. Changes to This Policy
We may update this Refund and Returns Policy periodically. Any changes will be posted on this page, and the updated date will be noted at the top. We encourage you to review this page regularly. Continued use of our Site and purchases following any updates signify your acceptance of those changes.
7. Contact Us
If you have any questions, concerns, or need assistance, please contact us at:
Email: contact@codky.com
